The Story

I started my career as a web application developer in 2000 — writing PHP, building systems, shipping features. In 2004, I transitioned into technical writing, project management, and eventually technical program leadership. That wasn't a retreat from engineering; it was a different vantage point. I spent two decades watching software products succeed and fail, and I learned the organizational dynamics that determine which outcome you get.

In 2025, I came back to hands-on engineering — not because I ran out of PM opportunities, but because AI tools made it possible to combine both halves again. I can now architect a production system, write and ship the code, and then run the program around it. That combination — strategic depth plus hands-on execution — is genuinely rare.

SignalForge is the proof. A production Python/FastAPI application with multi-provider LLM abstraction, multi-dimensional scoring, and ethical AI guardrails — designed, architected, and shipped solo. SignalCast follows the same pattern: local-first, production-grade, solving a real problem.

I'm targeting AI Engineer and Technical Program Manager (AI) roles where I can contribute in both dimensions. I've been the engineer and I've been the person managing the engineers. That context doesn't go away.

Education
BA Computer Science
+ Creative Writing · Bradley University
Certification
PMI-ACP
Agile Certified Practitioner
In Progress
Human-Centered AI
AI-Powered Women / MIT
Published Author
3 Technical Books
Wiley · Addison-Wesley · Jones & Bartlett
Availability
Remote · Open to Work
Hybrid in California considered
Career Timeline
2025 – Present
Fractional CTO / AI Engineer
HexCode Studio · DisEntangled Tech, LLC — Remote
Building production AI applications and SwiftUI iOS apps. Providing technical program leadership to SaaS companies. Evaluating and governing AI integration risks — data exposure, hallucination handling, human-in-the-loop checkpoints.
PythonFastAPILLM IntegrationSwiftUIAI Governance
2025
Director of Technology — Product & Platform Delivery
EXACT Sports — Chicago, IL
Launched three SaaS products in six months. Rebuilt program operating cadences. Grew engineering team 75% while improving productivity 150% and reducing critical outages.
2023 – 2024
PMO Coordinator — Enterprise Technology Portfolio
Chicago Transit Authority — Chicago, IL
Built program governance infrastructure from scratch across a multi-team, multi-vendor enterprise portfolio. Deployed Power Automate workflows to streamline procurement approvals.
2021 – 2022
Program Manager
Assurance Data — Remote
Led FedRAMP readiness program end-to-end. Coordinated engineering, compliance, security, and executive stakeholders through a multi-phase regulatory initiative.
2004 – 2023
Founder / Digital Transformation Consultant
Disentangled Tech, LLC — Remote
Two decades leading digital transformation programs — system integrations, platform launches, workflow modernization — for small businesses and mission-driven organizations.
2000 – 2004
Web Application Developer
TransUnion · RBS Greenwich Capital · Follett Library Resources
Began career as a software engineer writing production web applications. The CS foundation everything else is built on.
PHPWeb ApplicationsSystems Engineering
Skills
AI / LLM
LLM Integration
Prompt Engineering
RAG Frameworks
AI Governance
Agentic AI
Backend Engineering
Python
FastAPI
SQLAlchemy
PostgreSQL
REST API Design
Mobile / Frontend
SwiftUI
Core Data
Apple IAP
HTMX
Jinja2
Program Leadership
Cross-func. Execution
Stakeholder Mgmt
Agile / Scrum
Technical Writing
Release Readiness
Certifications & Publications
PMI
PMI-ACP · Agile Certified Practitioner
Project Management Institute
MIT / AI-Powered Women
Human-Centered AI Leadership
In progress
Jones & Bartlett Learning
Access Control, Authentication & Public Key Infrastructure
Published author
Addison-Wesley Professional
Securing PHP Web Applications
Published author
Wiley / For Dummies
PHP & MySQL Web Development All-in-One Desk Reference
Published author
Resume

Full resume available as PDF and DOCX. Hybrid format leading with projects and AI-native experience, formatted for both human readers and ATS systems.

TRICIA BALLAD
AI-Native Engineer · Technical Program Manager (AI) · Product Builder
Summary
AI-native engineer and technical program leader. CS foundation, 20+ years cross-functional delivery, recent hands-on production experience building LLM-integrated applications. Bridges engineering and program leadership — builds production systems and drives the programs around them.
Featured Projects
SignalForge — FastAPI · PostgreSQL · SQLAlchemy 2.x · Anthropic SDK · Multi-LLM abstraction
SignalCast — FastAPI · SQLite · APScheduler · Claude SDK · HTMX
myApothecary · myTarot · Creative Pantry — SwiftUI · Core Data · Apple IAP
Recent Experience
Fractional CTO / AI Engineer · HexCode Studio · 2025–Present
Director of Technology · EXACT Sports · 2025
PMO Coordinator · Chicago Transit Authority · 2023–2024
Program Manager · Assurance Data · 2021–2022
[ Download full version · tballad@me.com · linkedin.com/in/triciaballad ]